TQUK Level 2 Award in Food Safety in Catering (RQF)

58 videos, 2 hours and 59 minutes

Course Content

Serving in bars and restaurants

Video 35 of 58
1 min 41 sec
English
English

Guidelines for Restaurant Servers

Personal Hygiene and Cleanliness

It's crucial for restaurant servers to maintain high standards of personal hygiene and cleanliness:

  • Uniform and Appearance: Ensure you have the correct uniform that is clean and presentable. Tie back hair securely, adhering to legal requirements.
  • Hand Hygiene: Keep hands away from food, especially if handling it directly. Cover cuts or skin conditions properly.
  • Coughing and Sneezing: Avoid coughing or sneezing over food. Ensure knives, forks, and glasses are clean.

Safety and Service

When serving food and beverages, prioritize safety and careful handling:

  • Moving Around: Be cautious to avoid tripping or knocking into others, especially when carrying hot food.
  • Spills and Clean-Up: Immediately clean and fully dry any spills of food or drink. Use warning signs for wet floors to prevent slips.
  • Handling Food: Avoid touching food with fingers while carrying plates. Be aware of special dietary needs to prevent cross-contamination.

Table Management

Ensure tables are properly maintained to prevent bacterial transfer:

  • Clean Tables: Keep tables clean using fresh tablecloths, napkins, and cutlery to maintain hygiene standards.
  • Allergen Awareness: Be cautious not to mix or contaminate foods that could trigger allergic reactions in customers.

Following these guidelines ensures that restaurant servers maintain cleanliness, adhere to safety protocols, and provide a pleasant dining experience for customers.