Restaurants and take-a-way food
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Allergen Information for Non-Prepacked Foods
Overview of Non-Prepacked Foods
Non-prepacked foods sold in restaurants, deli counters, butchers, bakeries, and takeaway outlets require allergen information for any item containing one of the 14 allergens.
Allergen Information in Restaurants
Restaurants must provide allergen information either on the menu or through written notices in prominent places. Special care must be taken to prevent cross-contamination for allergen-free or vegan food offerings.
Allergen Information for Delivered and Takeaway Foods
For delivered and takeaway foods, allergen information should be provided at two stages: before the purchase is completed and upon delivery. This can be done using allergen stickers, enclosing a menu copy, or verbally over the phone. Takeaway meals should be clearly labelled to avoid mixing with other orders.
Allergen Information in Self-Service Food Areas
Buffets, salad bars, carveries, and self-service food areas must provide allergen information for each individual food item. A generic sign directing customers to staff or allergen labels for each dish is required. Cross-contamination risks should be managed with separate serving utensils for allergen-free dishes.
Note: Clear and easily accessible allergen information is essential to ensure customer safety and compliance with food regulations.
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